We are Hiring

Wednesday, April, 12th, 2023 in Credit Union News

Enniscorthy Credit Union has a vacancy a Part-time Credit Control Officer

Credit Control Officer

Enniscorthy Credit Union is a community credit union with Total Assets more than €220m and Loans exceeding €46m.

An opportunity has now arisen for a Credit Control Officer to join the team at Enniscorthy Credit Union on a part time, permanent basis. This role would ideally suit a candidate with previous credit control experience who would like to gain valuable experience within the Financial Services sector.

Background to the Credit Union:

Enniscorthy Credit Union operates 4 offices in Abbey Square, Ballymurn, Murrintown and Taghmon. Enniscorthy Credit Union is dedicated to delivering exceptional value and service to our members, which we have been providing for almost 60 years. Enniscorthy Credit Union is among the largest Credit Unions in Ireland with a membership base of 32,000 members.

Reporting directly to the Head of Credit Control, the successful candidate will be primarily based in the Abbey Square branch but may be required to work in other locations (Ballymurn, Murrintown and Taghmon).

The working days will be between Monday to Saturday with a requirement to work every second Saturday. The weekly hours will be 19.5 hours.

Responsibilities:

• Manage the day-today credit control activities and daily work list on member accounts.
• Meeting members and conducting and assessing financial reviews with a view to developing tailored repayment plans.
• Build good relationships and ensure members continue to feel valued.
• Monitor, maintain and record repayment agreements entered.
• Identify changes in payment patterns and act accordingly to reduce the risk of bad debts.
• Be aware of and compliant with Credit Union internal policies, processes, and legislative requirements.
• Resolve member queries in a timely manner.
• Other office duties as required.

Requirements:

• QFA qualification preferred (or working towards the qualification)
• Excellent written communication and interpersonal skills.
• Three year’s relevant Credit Union experience would be an advantage.
• Analytical skills with strong attention to detail.
• Experience in negotiating payment plans.
• Ability to work as part of a team.
• Good IT skills, particularly MS excel, word.
• Strong organisational and time management skills.
• Flexible and responsive to changing business requirements.
• The ability to identify and deliver process improvements.

We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies, and abilities to work collaboratively to enhance the service we provide to all the member credit unions we serve.

Apply by sending application letter and curriculum vitae to recruit@enniscorthycu.ie
The closing date for applications is close of business on Friday 21^st April 2023.