We are Hiring

Monday, August, 19th, 2024 in Credit Union News

Member Service Representative/Teller

Contract Status: Full Time, 30 hours per week. 1-year fixed term contract. This position will involve working Saturdays.

Reporting to: Operations Manager

A Full-Time vacancy for a Member Service Representative/Teller has arisen in Enniscorthy Credit Union on a 1-year fixed term contract.

This is an entry level full-time role with a requirement to work 30 hours per week, including Saturdays.

The successful candidate will be responsible for:

• Delivering an excellent member experience by providing an efficient front-facing service to members while adhering to service level standards and compliance.
• Provide exemplary service to all Enniscorthy Credit Unions members and potential new members by effectively resolving member queries first time.
• Promote a culture that reflects Enniscorthy Credit Union’s values and provide an excellent member service.

Requirements:

• 2nd level qualification is required or a proven record of delivering exemplary customer service.
• Experience within a financial regulated environment with CUA, APA Loans or QFA qualifications is desirable but not essential.
• Excellent verbal and written communication skills with strong people skills
• Flexible and adaptable with a positive attitude to change.
• Strong Computer literacy skills
• Excellent accuracy and attention to detail.
• Ability to perform under pressure and work on own initiative.

Skills:
Excellent member service, planning & organising and excellent people skills.

Benefits:
Paid Holidays. Competitive salary and benefit package will be offered, based on the Teller Salary Scale.

How to Apply:

Applications by email only to recruit@enniscorthycu.ie  by close of business Friday 30^th of August 2024.

Enniscorthy Credit Union is an Equal Opportunities Employer. Canvassing will disqualify.